The Cisco Technical Support mobile app provides access to Cisco's rich technical support content. Find solutions to your troubleshooting needs anywhere, anytime!
Here are some key features of "Cisco Technical Support":
· Access to Cisco technical support discussion threads
· Track discussions you have started
· Email discussion threads to anyone
· Save discussion threads for offline viewing
· Social interaction with the Cisco technical support community
· View leaderboards of the top contributors
· Cisco RSS feeds and alerts help you stay up to date with news
· Cisco technical support YouTube videos
Requirements:
· iOS 5.0 or later
· Compatible with iPhone 3GS, iPhone 4, iPhone 4S, iPhone 5, iPod touch (3rd generation), iPod touch (4th generation), iPod touch (5th generation) and iPad
What's New in This Release: [ read full changelog ]
Manage Cases:
· Footer bar has been removed to show more content.
· Tug to view timestamp when content was last updated.
· Extended Tug and release will refresh the case screens
· Action Icon moved to the header bar
General:
· New In-App Browser allows for consumption of web content without leaving the app.
· Bug Fix to allow podcasts to continue to play after the app has been minimized.
· Several bug fixes to address login and performance issues
· Miscellaneous User Experience enhancements