If contacts appear as offline in Windows Live Messenger even though they are online, download this fix (.exe file) and install it on your device to solve the problem.
Note: Only the 18184.108.40.206 OS build and earlier versions have this problem and need to be installed with the hot fix. Later versions do not need to be installed with the hot fix. To check the OS version on your device, tap Start > Settings > System tab > About.
Copy the hot fix, which is an exe file, to your device. To install the hot fix, tap the exe file and follow the on-screen instructions.
· HTC Touch (GSM)