If the TouchFLO screen display is abnormal (for example, the icons disappear, the words overlap, and so on) and the keyboard output characters are incorrect (pressing a key does not result in the desired character), download and install this fix to solve the problem.
Copy the hot fix, which is an exe file, to your device. To install the hot fix, tap the exe file and follow the on-screen instructions.
Hard reset will erase all the data in device, you will need to re-install the hot-fix after doing hard reset.
· HTC Touch Dual